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Home » Return & Refund Policy

Return & Refund Policy

  • Goods sold are neither returnable nor refundable. 
  • Buyer may not apply for the return of the Item and/or refund due to a change of mind.
  • We will do the best on QC before we ship the parcels. 
  • If the items received, found a defect or broken during shipment, please contact us immediately. 
  • The returned goods/products will be checked with the receipt together and the goods should be in the good condition.
  • The packaging should also be in original condition in original shipping container as received.
  • If the goods/products has been used or damaged by the customer, there will not be any refund.
  • We will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will receive their refund within 7-14 working days after the confirmation.

Please return your purchase to the following address:
VIRCOAT PAINTS SDN BHD
G-09, JALAN BUKIT KULIM 1/1, TAMAN BUKIT KULIM, 09000 KULIM.

Please do not hesitate to contact us at [email protected] or 012-4519372 if you have any questions or doubts.

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